Name: 
 

Day3Ch6


Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 
If a monitor screen goes blank, flickers, or acts bizarrely when a specific application is running, what should you do?
a.
Re-seat the cables and connectors.
b.
Adjust display settings.
c.
Make sure the monitor is plugged in.
d.
Degauss the monitor.
 

 2. 
True or False? Usually when a monitor is on, but the display is white, either the monitor is not connected to the video port or pins in the connector are bent or broken.
a.
False
b.
True
 

 3. 
True or False? If the monitor flickers, you should set the refresh rate high if it is supported by the monitor and adapter card.
a.
False
b.
True
 

 4. 
True or False? Color quality and color depth mean the same thing.
a.
False
b.
True
 

 5. 
What should you check first when the wrong characters are being displayed on the screen when the user inputs information?
a.
Check the keyboard connections.
b.
Try a different keyboard.
c.
Download updated drivers.
d.
Check the Keyboard Properties settings.
 

 6. 
True or False? To avoid input device problems, you should occasionally disconnect keyboards and mice and gently wipe them clean.
a.
True
b.
False
 

 7. 
True or False? To remove loose debris from keyboard, you should shake it upside down.
a.
False
b.
True
 

 8. 
True or False? You should not replace cordless device batteries until the batteries have completely died.
a.
False
b.
True
 

 9. 
True or False? If you suspect an adapter card was damaged due to electrostatic discharge, you should first check to see if it appears listed in Device Manager.
a.
False
b.
True
 

 10. 
What is a possible solution when an adapter card works fine until you replace the system case?
a.
Visually inspect the bus slot.
b.
Visually inspect card and case for bent or damaged areas. If the card is in contact with the case, it can cause electrical shorts or other faults.
c.
Replace any adapter card that is physically damaged.
d.
Visually inspect cards and cables and reconnect if necessary.
 

 11. 
True or False? When the adapter card tests fine and slot tests fine, but services are unavailable, the possible cause is that the cables are not connected, are loose, or are damaged.
a.
False
b.
True
 

 12. 
True or False? Because there is only one AGP slot on the system board, you cannot move an AGP card to a different slot.
a.
False
b.
True
 

 13. 
True or False? When the speakers do not come on and the power light is not lighting up either, verify that the speakers' power cord is plugged in.
a.
False
b.
True
 

 14. 
True or False? If a user is unable to use his or her microphone with voice recognition software, you should check that the microphone is plugged into the correct port on the sound card.
a.
True
b.
False
 

 15. 
True or False? If you have a problem with a device, and replacing the device, device cable, and device power cord doesn't fix the problem, then you should suspect the adapter card.
a.
False
b.
True
 

Multiple Response
Identify one or more choices that best complete the statement or answer the question.
 

 16. 
What might you check if the monitor is dark?
 a.
Ensure that the power strip/outlet has power.
 b.
Check to see if the fuse in the monitor has blown.
 c.
Ensure you haven't blown a circuit breaker.
 d.
Ensure the power is turned on.
 

 17. 
What should you try to do if the mouse pointer jumps around on the screen?
 a.
Replace the mouse pad.
 b.
Adjust pointer/click speed.
 c.
Download new drivers.
 d.
Clean the mouse.
 

 18. 
Which of these would be considered possible causes for an adapter or a device to work intermittently?
 a.
Adapter card is physically damaged
 b.
Adapter card is not seated properly
 c.
Adapter card is grounded against the CPU case
 d.
Hardware resource conflict
 

 19. 
If there is no sound coming out of the speakers, but they worked previously, what are some possible solutions?
 a.
Check that you have the appropriate drivers.
 b.
Verify that the speakers are plugged into the correct port, turned on, and connected to the computer.
 c.
Check the cable that connects the CD drive to the sound card.
 d.
Check the volume settings within Windows using Control Panel or the Volume System Tray icon.
 

 20. 
Which of the following are solutions for a problem with the microphone not working properly?
 a.
Test the microphone on a computer with a properly functioning sound card and microphone.
 b.
Verify that the microphone is connected to the correct port on the sound card.
 c.
Connect a known good microphone to the computer.
 d.
Install or reinstall the most current drivers for the sound card and computer operating system.
 



 
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